| |
How do you rate Hamamatsu
in the following areas? |
Please
check the appropriate Response box. |
| 1. |
The ease of finding products and supporting information
in our literature. |
Excellent
Above Average
Average
Below Average
Poor |
| 2. |
The ease of finding information at our web site |
Excellent
Above Average
Average
Below Average
Poor |
| 3. |
The completeness of information at our web site |
Excellent
Above Average
Average
Below Average
Poor |
| 4. |
Our ability to provide application assistance |
Excellent
Above Average
Average
Below Average
Poor |
| 5. |
The ease of placing an order |
Excellent
Above Average
Average
Below Average
Poor |
| 6. |
Our ability to deliver an order when promised |
Excellent
Above Average
Average
Below Average
Poor |
| 7. |
The accuracy of your order when you received it |
Excellent
Above Average
Average
Below Average
Poor |
| 8. |
The reliability of our products |
Excellent
Above Average
Average
Below Average
Poor |
| 9. |
Our responsiveness to problems after the sale |
Excellent
Above Average
Average
Below Average
Poor |
| 10. |
The efficiency of our returns policy |
Excellent
Above Average
Average
Below Average
Poor |
| 11. |
The design and features of our products met your
application requirements |
Excellent
Above Average
Average
Below Average
Poor |
| 12. |
Our product(s) met the technical specifications
of your
application |
Excellent
Above Average
Average
Below Average
Poor |
| 13. |
Our product(s) performed to your expectations |
Excellent
Above Average
Average
Below Average
Poor |
| 14. |
The overall quality and reliability of our product(s) |
Excellent
Above Average
Average
Below Average
Poor |
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|
| 15. |
Do you have any suggestions how we
could improve our ability to meet your needs?
|
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